Legal

Privacy and cookies

Last updated 20 September 2026.

Who we are

The controller is Evolved Software Studios Ltd, Isle of Man company 135356C, registered under the Companies Act 1931. Privacy requests: support@evolvedsoftwarestudios.com or 0208 191 7797. Isle of Man law applies (Data Protection Act 2018 and the Applied GDPR). UK customers can treat the UK GDPR as equivalent for this notice.

Sales: sales@evolvedsoftwarestudios.com. Support: support@evolvedsoftwarestudios.com.

What this site collects

  • Server logs (IP address, user agent, referrer) for security and debugging, typically 30–90 days.
  • Support emails and Zendesk tickets: name, email, company, licence or machine code, and the error text you send.
  • Optional StatCounter visit counts, only after you allow analytics.

This marketing site has no customer login and no advertising pixels. We do not load Google Analytics, Google Ads, Meta, or DoubleClick.

Cookies

  • evolved-consent — your analytics choice, stored in localStorage.
  • evolved-theme — light or dark, stored in localStorage.
  • StatCounter storage, only after consent. See StatCounter’s policy.
  • Zendesk cookies if you use the help centre or submit a request.

The content delivery network may set a security cookie. That is not analytics.

Filing software

Gateway Solver Desktop and VAT Solver Pro send submissions to HMRC using the Government Gateway credentials you enter. We are not HMRC. Diagnostic logs on your PC stay on your PC unless you send them to support.

Processors

  • Zendesk — help centre and tickets.
  • StatCounter — optional visit counts.
  • Cloudflare — DNS, TLS, and caching.
  • Our hosting provider — storing and serving this site.
  • HMRC / Government Gateway — the filing destination you use the software for.

Lawful bases

Contract, for customers. Legitimate interests, for securing the site and answering sales email. Consent, for StatCounter. Legal obligation, where tax or company law requires a record.

Retention

Tickets and licence records are kept for the life of the licence plus a period needed for disputes and tax (usually up to six years). Server logs are short.

Your rights

Access, rectification, erasure, restriction, objection, and portability, as the Applied GDPR provides. You can complain to the Isle of Man Information Commissioner (inforights.im). Email support@evolvedsoftwarestudios.com first.